The current version of this application has not yet been reviewed.

Hospify - Trusted Healthcare Messaging

Version: 1.5.2 | Cost: Entirely Free

Level 2 - General Health
Country: GB
Category: Clinical Reference
Released: 01/01/0001
Updated: 19/11/2018
Version: 1.5.2
Size: 42mb
Developer: CSSL
Reviewed On: 12/12/2018
This App achieved an Orcha score of 84%

It was assessed as a Level 2 App. These apps are focussed on general health. They may collect data and they may have a number of more advanced features. Where they collect data we assess their data use policies and compliance with relevant standards. Because they are health focussed we also assess their compliance in the Clinical Effectiveness as well as the User Experience domains.

This App does collect data and it is therefore assessed and scored based on its performance in all the sections of our review.

Data Security
23.3/30
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Clinical Assurance
34.8/40
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User Experience
25.5/30
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Developer description
Free to use. No Adverts. NHS IG Compliant. Connect faster and save lives. Hospify is a secure mobile messaging and contact data service for healthcare professionals & patients in the UK and EU. Hospify provides users with the simplicity and power of consumer messaging solutions, but unlike them ensures that all communication stays within UK & EU legislative guidelines for patient confidentiality and data protection. WHY IS IT NEEDED? 1.5m people work in the NHS; nearly 30m work in healthcare across the whole EU (that's nearly 10% of the entire workforce!). But every day they are let down by inefficient, out-dated hospital communications systems that waste their time and resources and put lives at risk, despite the fact that these days most doctors and nurses carry smartphones. WHY BOTHER? Frustrated healthcare professionals are turning to consumer messaging apps to solve the problem. But consumer solutions breach EU regulations for health data – the Information Commissioner's Office (ICO) has already fined the NHS £1.3m for data breaches, and it hasn’t even started on messaging compliance. Doing nothing is going to get very expensive... If you have any problems with the app then please report it via our website at hospify.com. Your comments and suggestions will help make the app better for everyone.
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We have identified that this App provides the following key features:

Social Support Networks
The App has its own or provides access to social networks relevant to its area of focus
Data Sharing
The App allows you to share information in the App with others or other Apps/Systems
WHAT DO WE LOOK FOR?

This review area looks at what information an App collects from you, what it does with that information and how secure is its handling of that data. For some Apps this is only a minor issue as they don’t gather much information. Other Apps can gather lots of very personal and sensitive information and for these it is important to know how they go about handling this.

Data Collection

The data collected about you is capable of identifying that it relates to you

The type of data that it collects isn't classified as sensitive data.

(Identifiable but not Sensitive) – The type of information this App collects, is not sensitive but is still classed as identifiable data, relating to you and so could poses a risk in terms of your privacy and confidentiality. It is still therefore important that the publisher is clear what they do or don’t do with this information.

Data Use

The App does state that it won't share your data in any way with other people without your consent.

The App does allow you to share information in the App with other Apps, systems, organisations or users.

Data Security

The App does encrypt the information it collects to make it safe from other people as it is transferred from the App.

The App does encrypt the information it collects to make it safe from other people as it is retained by the the developer.

WHAT DO WE LOOK FOR?

This review area looks at what evidence there is that there is a suitably qualified professional or organisation behind the App or that it has been endorsed, accredited or underwritten by such an individual or organisation. It also assesses what evidence there is around user testing and what evidence there is that supports the effectiveness of the App in terms of claimed health benefits. The higher the Level of the App and the more sophisticated its functions, the more crucial this becomes.

Professional Assurance

It was clear from our review that a suitably qualified professional or organisation was involved in the Apps development.

It wasn't clear from our review how regularly the advice and guidance given by the App was reviewed and updated by relevant professionals.

WHAT DO WE LOOK FOR?

This Review Area looks at how an App has been designed to support the overall user experience. This includes its availability on both primary platforms, how customisable the App is, how well it caters for end users with different capabilities and needs – such as visual or other impairments – how content is managed, how well supported the App is and what it costs. This area also looks at overall User Review scores from both platforms.

Testing

It was clear from our review that the App had been through end user testing as part of its design and development.

Customisation

The App does provide customisable features.

End User Capacity

The App does provide support for users with poor sight. The App does provide support for users with hearing difficulties.

Support

The App doesn't appear to have a clear approach to dealing with user issues.

Cost

The App is entirely free to use.

We evaluate more apps than anyone, so that you can be aware of the good and bad.

Any score below 65% would indicate that an App has some issues that users should investigate further prior to using this App.

Scores below 45% indicate that an App has considerable issues or challenges and in its current form is potentially unhelpful or unsafe.

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