The current version of this application has not yet been reviewed.

First Derm - Anonymous Dermatologist & Dermatology

Version: 4.2.11 | Cost: In App Purchases

Level 3 - Professionally Led
Country: United States
Category: Warts and Verrucas, Moles, Acne, Eczema, Sun Exposure, Psoriasis, Skin Care, Chickenpox, Itching, Rashes
Released: 15/10/2012
Updated: 21/07/2017
Version: 4.2.11
Size: 124mb
Developer: iDoc24 AB
Reviewed On: 13/02/2018
This App achieved an ORCHA score of 79% which is an Above Average score. This app ranked 4th when compared with other comparable Level 3 apps.
Data Security
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Clinical Effectiveness
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User Experience
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Developer description
First Derm is an award-winning online dermatology service backed by scientific research, with over 20,000 skin concerns answered. Featured on Wired, CNET, USA Today and Forbes, First Derm is one of the oldest and largest online dermatology groups, serving 160+ countries in 7 languages. Our online dermatologists are board-certified, vetted, and trained in teledermatology. Get an expert answer on your skin concern anywhere, anytime, anonymously. Starting at $29.95. RESEARCH-BACKED – First Derm’s technology is backed by 4 peer-reviewed scientific papers and in hospitals. 8-HOUR, 24-HOUR and 48-HOUR RESPONSE TIME GUARANTEED - First Derm responds within hours. 24/7 online customer support. BOARD-CERTIFIED DERMATOLOGISTS –Dermatologists on First Derm are board-certified with over 10 years of specialized training at top medical institutions and vetted by a senior medical advisory board. 100% ANONYMOUS – No registration needed. User data is always kept anonymous, encrypted, and on secure servers. SHARE YOUR ANSWER AND JUMP THE QUEUE – 70% of our users get better with over-the-counter medication. For more serious cases, First Derm ­recommends a face-to-face with a dermatologist. Use the app to find a dermatologist, pediatrician and pharmacy near you. With an answer from First Derm, our users see a dermatologist two weeks faster than the US average of 32 days. Common concerns include: • Acne • Eczema • Folliculitis (ingrown hair) • Hives • Bug bites and insect bites • Hair loss, alopecia • Skin cancer, moles, changing moles, melanoma, actinic keratosis • Cold sores, fever blisters, herpes simplex virus • Rosacea • Dandruff, seborrheic dermatitis, dry scalp, scaly scalp • Dry skin, chapped skin • Psoriasis • Wrinkles and anti-aging skin care • STD (sexually transmitted disease) / STI (sexually transmitted infection) Disclaimer Answers provided by First Derm dermatologists are for informational purposes only to give you peace of mind and what to do next, since you are anonymous, it does not create a physician-patient relationship, and is not a diagnosis or a treatment plan.
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We have identified that this App provides the following key features:

General Information

This App provides general information and guidance about the health issue, challenge or condition in question to help end users understanding and knowledge.

Information Recording

This App allows you to create a record of your health to help you and those who care for you to monitor your progress.

Professional Use

This apps offers guidance to professionals only relating to the diagnosis or treatment of conditions. These apps are most likely to be level 4 apps, requiring extensive testing and CE marking, having been developed by clinicians for clinicians.


This review area looks at what information an App collects from you, what it does with that information and how secure is its handling of that data. For some Apps this is only a minor issue as they don’t gather much information. Other Apps can gather lots of very personal and sensitive information and for these it is important to know how they go about handling this.

This app achieved a Average score compared to other Apps in Level 3.

Data Collection

This App does collect your data.

The data collected about you is capable of identifying that it relates to you

The type of data that it collects is classified as sensitive data.

(Identifiable and Sensitive) - Because of the type of data that this App collects it is particularly important that the App takes the security and privacy of that data seriously and only enables others to see or share this information if you have expressly consented to this.

Data Use

The App does state that it won't share your data in any way with other people without your consent. The App doesn't allow you to share information in the App with other Apps, systems, organisations or individuals.

Data Security

The App doesn't encrypt the information it collects to make it safe from other people as it is retained in the App or as it is transferred from the App.


This review area looks at what evidence there is that there is a suitably qualified professional or organisation behind the App or that it has been endorsed, accredited or underwritten by such an individual or organisation. It also assesses what evidence there is around user testing and the effectiveness of the App in terms of claimed health benefits. The higher the Level of the App and the more sophisticated its functions, the more crucial this becomes.

This app achieved a Above Average score compared to other Apps in Level 3.

Professional Assurance

It was clear from our review that a suitably qualified professional or organisation was involved in the Apps development.

It was clear from our review how regularly the advice and guidance given by the App was reviewed and updated by relevant professionals.


It was clear from our review that the App had been through end user testing as part of its development.

It was clear from our review that the App had been involved in any clinical trials or similar testing to demonstrate its ‘real world’ effectiveness.


It isn't likely that this App could be viewed as a medical device that would require such an assessment.


This Review Area looks at how an App has been designed to support the overall user experience. This includes its availability on both primary platforms, how customisable the App is, how well it caters for end users with different capabilities and needs – such as visual or other impairments – how content is managed, how well supported the App is and what it costs. This area also looks at overall User Review scores from both platforms.

This app achieved a Above Average score compared to other Apps in Level 3.


The App does provide customisable features.

End User Capacity

The App does provide support for users with poor sight. The App does provide support for users with hearing difficulties.


The App does appear to have a clear approach to dealing with user issues.


The App isn't entirely free to use.

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